If I were to suggest a decent (very) short-form Brand Communications objective for almost any business.
In an unwordy way.
Around which to develop a strategy.
This would be it:
Promise, then do something that matters.
Then nurture the engaged community that builds around it.
It’s because some consultants.
(Actually – most consultants).
Overcomplicate things.
Because over complicating can, in the mind of the consultant at least, create the illusion that the consultant knows more.
I say illusion because, almost always, if someone is trying to make something sound complicated, it is because they know less.
Jargon.
So they use jargon and wear jargon like a badge.
Forgetting that jargon only serves to do one of three things.
Embarrass.
Confuse.
Or annoy.
Goals.
So if you are a consultant.
With a strategic goal to either embarrass, confuse or annoy your clients.
Use jargon and overcomplicate.
Otherwise, just keep it simple and – as a start point at the very least – advise business to:
Promise, then do something that matters.
Then nurture the engaged community that builds around it.
(Easy to say.
Hard to do.
But worth it for everyone involved).
2 Comments
Bang on the money.
If you pop to LinkedIn you can read almost 40 comments (at time of writing) about this story.
https://www.linkedin.com/feed/update/urn:li:activity:6547374314184863744.
Interesting stuff.
M.